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Investigate
In this step, I investigated
who was my user and what
solutions are already available.
Along with identifying the root
causes to the problem.
Empathy
Map
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Ecosystem
Map
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Root
Cause
Analysis
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What does this graphic mean?
Important Findings
The Importance of Doing Research Before Getting a New Pet. (2018, April 4). https://harwoodveterinaryhospital.com/importance-research-getting-new-pet/.
What does this map mean?
Selecting a pet for your family. American Veterinary Medical Association. https://www.avma.org/resources/pet-owners/petcare/selecting-pet-your-family.
What does this map mean?
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